We are very proud of the service we provide for our customers. In fact, we see a client relationship drastically more personal than that of most agencies in our field. Our client relationships do not start at 9AM and end at 6PM—they stay with us to continually receive the quality service they deserve.

Willis Knighton Health System has used DP Solutions’ MinePoint Business Intelligence Software for over 14 years. MinePoint enables WKHS to data mine revenue and costs of each patient account on all data elements in the Universal Billing Form. With MinePoint we monitor all of our Hospital Cost Centers and identify any changes that need management corrections identified by comparing previous accounting periods to current periods for negative operation changes.

We also use DP Solutions’ FlexPoint Productivity System has been used to manage Nursing Labor to meet WKHS’s staffing and skill matrixes while monitoring Patient quality and correlating it to staffing levels to ensure proper staffing levels for excellent patient care. WKHS has maintained 101% to 103% Nursing Productivity each year with over 1.5 million quality questions annually at an average of 98% patient quality score. Using DP Solutions FlexPoint Productivity system and MinePoint Business Intelligence System has saved WKHS 1 to 3 million dollars each year.

I recommend DP Solutions software to other Hospital systems for identifying operational problems for management attention and for managing labor costs while providing excellence in quality patient care.

James K. Elrod
President & CEO, Willis Knighton Health Systems