DP Solutions, Inc.
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Truck Centers of Arkansas Improves Metrics, Technician Efficiency, & Parts Request Workflow with UptimePro

By admin On May 22, 2013 · Add Comment
Service Delivery Process in Chaos Kenneth Calhoun started as Vice President of Customer Relations at Truck Centers of Arkansas (TRL) in July of 2008.  Almost immediately, he was engaged in many stressful conversations with customers over the status of their Units at TRL Locations.  TRL had no process management software in place [...]
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Lonestar Truck Group Improves Business Oversight and Gains New Analytical Skills with MinePoint Software

By Elizabeth Miller On April 30, 2013 · Add Comment
The Problem: Lonestar Truck Group outgrew its Business Management Software’s Reporting Ability In 2003, Lonestar Truck Group found that their business needs were rapidly outgrowing their business management software’s reporting and analytic abilities. Lonestar’s problem was common. Heavy-Duty dealerships are a highly transactional, thin-market business.  Dan Stevens, Lonestar Truck Group’s Dealer Principal, put the [...]
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DP Solutions, Inc. Releases UptimePro v. 13.2.8 to Customers

By Elizabeth Miller On April 18, 2013 · Add Comment
Since this article was published, we have added more clients to the release list. We will continue to add to the list until all clients have been updated.  The new release of UptimePro offers several enhancements that extend the highly rated platform We are happy to announce that the newest release our service shop software, [...]
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It’s Not a Heart Transplant: Interview with the Kenworth Sales Vernal Staff, During the VIBE Implementation

By Elizabeth Miller On April 16, 2013 · Add Comment
“The week went good. I expected bad, but it was good,” says Sarah Pia, Service Writer from Kenworth Sales Company in Vernal Utah, during an interview with DP Solutions President, Bruce Love. Kenworth Sales Company is working with DP Solutions as a strategic partner, and is implementing the VIBE as their business [...]
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Kenworth Sales Company Finds Improved Business Management with VIBE Software

By Elizabeth Miller On April 16, 2013 · Add Comment
The Problem: Kenworth Sales Outgrows their Business Management Software In 2011, Kenworth Sales Company found that their business was growing rapidly. So rapidly, in fact, that their growth quickly outpaced the capabilities of the DMS that they used to run the business. Kenworth’s predicament was unique. They designed their own DMS, but the [...]
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Lonestar Truck Group Touts SalesPoint as “The Way We Do Business”

By Elizabeth Miller On March 16, 2013 · Add Comment
There’s a vast difference between needs of salesmen in car dealerships and those in commercial truck dealerships. It seems that most customer relationship management (CRM) tools don’t take those differences into account. At least that’s what Ron Champion, 42 year heavy-duty truck sales veteran and former Vice President of Sales for Lonestar [...]
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Lonestar Truck Group Maximizes Sales Efficiency with SalesPoint Software

By Elizabeth Miller On March 16, 2013 · Add Comment
Today there are a seemingly unlimited number of generic CRM systems and vendors available for salesmen who want to streamline sales processes. For the heavy-duty truck industry, these solutions don’t offer features for every day use needed by a truck salesmen. At least not according to Lonestar Truck Group [...]
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SalesPoint CRM Software Empowers Campbell Freightliner, LLC to Improve Sales Management

By Elizabeth Miller On March 12, 2013 · Add Comment
SalesPoint offers key CRM requirements such as mobility and remote access, process management, and tracking Lufkin, TX – March 12th, 2013 – DP Solutions, Inc., an innovator in customer relationship management (CRM) software for the heavy-duty truck industry, is announcing that Campbell Freightliner, LLC, a leading commercial truck dealer in the United States, is implementing [...]
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UptimePro Product Release v. 13.2.28

By Elizabeth Miller On March 1, 2013 · Add Comment
DP Solutions has formally released the next version of UptimePro version 13.2.28.  We have added several improvements and new features that will improve the efficiency of the software.  Many of the new enhancements were direct suggestions received from Uptime users who attended a November forum.  Those features include: Enhancement List: Finalization of Express Assessment and DTNA [...]
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UptimePro Beta Release – Parts Delivery and Driver Management Module

By Elizabeth Miller On March 1, 2013 · Add Comment
DP Solutions, Inc. is pleased to announce the Beta Release of our Parts Delivery and Driver Management Module.  We are accepting beta clients to test-drive the newest enhancements to ServicePoint and UptimePro.  We have added significant management and driver productivity tools to help improve driver performance, customer satisfaction, and accounts receivable collection [...]
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  • ← Previous Entries
  • Recent News

    • Truck Centers of Arkansas Improves Metrics, Technician Efficiency, & Parts Request Workflow with UptimePro
    • Lonestar Truck Group Improves Business Oversight and Gains New Analytical Skills with MinePoint Software
    • DP Solutions, Inc. Releases UptimePro v. 13.2.8 to Customers
    • It’s Not a Heart Transplant: Interview with the Kenworth Sales Vernal Staff, During the VIBE Implementation
    • Kenworth Sales Company Finds Improved Business Management with VIBE Software
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