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DIRect/DIR DBITS |
The Department of Information Resources
(DIR) has recently established a deliverables-based IT Services (DBITS)
contract with vendors to provide information Technology products or
services. Customers can now quickly and easily buy IT services from
DIR-contracted vendors. Buchanan Technologies is pleased to announce
they are now one of the selected vendors to contract with the State of
Texas through the DIR.
You are eligible to buy through DIR if you are a Texas state agency,
public institution, of higher education, public school district, or
other local government entity. For more information go to the
DIR Customer Eligibility page.
BENEFITS OF THE
GoDIRect PROGRAM:
- Meets all requirements of State of
Texas term contracts
- Allows DIR customers to take
advantage of the purchasing power of the State of Texas
- Enables procurement card and/or
credit card purchases
- Streamlines order processing
- DIR's administrative fee has
already been included in all vendor pricing
BUCHANAN
TECHNOLOGIES' DIR SERVICES
Buchanan Technologies delivers Subject
Matter Experts (SMEs) in the following four awarded Technology
Categories. We strive to sense and adapt to your current business needs
and deliver cutting-edge solutions that continually create extremely
satisfied customers.
- Application Development
- Application Maintenance and Support
- Technology Upgrade/Migration and
Transformation
- Technology Assessment
APPLICATION
DEVELOPMENT
Application Development includes
development of new applications which may be mainframe, server,
network-based, web-based or a combination. The requirements for new
applications may require interfaces to existing applications. Buchanan
Technologies' Application Development Center delivers Internet, intranet
and extranet Web sites, and e-commerce applications. We can enhance and
improve your business operations using custom or packaged applications
designed to meet your specific business needs. We collaborate with you
to build predictable, long-term relationships that deliver the greater
business value.
Examples include, but not limited to: researching; analyzing;
gathering requirements; designing; programming; testing; documenting and
implementing; applying changes to the software language and/or database
in which the application is written; providing corrections for
production or any changes needed and participation in disaster recovery
planning and documentation.
APPLICATION
MAINTENANCE AND SUPPORT
Application Maintenance and Support
includes the skills and requirements for supporting applications
systems, including troubleshooting, modifying, maintaining and enhancing
legacy systems. Application Maintenance and Support also applies to
applications running in a production environment.
Examples include, but not limited to: research, analysis, design,
programming, testing, documenting and implementing maintenance changes;
correcting software errors; modifying reports and ensuring accurate
report runs; making modifications to the applications and documentation,
writing ad hod queries, loading and applying changes to the software
language and/or database in which the application is written; providing
corrections for the production or any changes needed and participation
in disaster recovery testing, planning and documentation. Services may
need to be available 24/7 or on an on-call basis.
TECHNOLOGY
UPGRADE/MIGRATION AND TRANSFORMATION
Technology Upgrade/Migration may be
required to increase business functionality, reengineer a business
function, keep current with vendor upgrades or when upgrading existing
technology. Technology Transformation may be accomplished by
converting/migrating legacy applications to new technology either with
or without new business functionality or it may include introducing new
technology into the enterprise. Technology Upgrade/Migration may also
include providing Web site content accessibility compliance.
Examples include, but not limited to: assessments of the current
application portfolio, evaluation of the technology assets before
beginning technology transformation and Business Case development for
justification of an initiative. Also included are: technology
transformations which may include appropriate return on investment (ROI),
benchmarks and milestones. The following activities may also be
included: planning, analysis, requirements development, proof of
concept, deployment, implementation, integration, remediation, data
migration, documentation, application programming and support services;
and training support.
TECHNOLOGY
ASSESSMENT
Technology Assessment services include
performance of any or all of the project management processes. As such,
they are trained and qualified using a variety of industry-standard
tools and techniques. Our Technology Assessment service includes Scope
Management, Schedule management, Financial Management, Quality
Management, Communication Management, Project Change Management, and
Risk Management. Additionally, we create Test Acceptance Plans that
clearly define project success criteria in order to ensure the solution
meets business requirements. The International 24x7 Support Center (ISC)
at Buchanan Technologies can perform an in-depth Help Desk Assessment
based on ITIL best practices to evaluate their current support
mechanism, develop a gap analysis, and build a continual service
improvement plan with an eye towards maturing your support organization.
Our assessment process can be used to aid in evaluating existing
operations in developing consolidation or outsourcing strategies.
Benefits are an increase in consistent service, improved customer
satisfaction, increased productivity and efficiencies, and ultimately
improved profitability.
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